As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.
There is no denying that 2020 has held a few unique challenges for everyone who runs a business. Economic challenges, political tensions and a pandemic have all thrown us all for a loop. As a result, it is important that businesses all adjust their technology priorities to survive. Let’s discuss these priorities, and how they […]
Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of […]
Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means they’ve been dealing with too much broken technology and downtime and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a […]
Karma is a pretty powerful force. If you do enough good, good will become of you. At least, that’s the idea. The same idea applies to the people around you. If you cultivate a positive environment and offer everything your staff needs to do a good job, they’ll perform better than the alternative.
It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. […]
Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse. Of course, not all businesses have the luxury of hiring in-house technicians […]
Chances are you’ve encountered a couple of tech support scams before. These people frequently dial random numbers in an attempt to get the person on the end of the phone long enough to trust them with remoting into the device. These kinds of scams are designed to be as vague as possible, and since most […]