While it can be too easy to assume that specialized software, like customer relationship management (CRM) software is reserved exclusively for massive companies, there are a lot of benefits that small businesses can see from using it. Let’s look at some of these benefits now.
Innovation is a driving force behind business, and it has been for essentially the entirety of human existence. The pandemic has brought about an era where businesses are producing solutions that have many new features, but these features don’t necessarily enhance or add anything to the customer experience. Let’s examine how this desire to stay […]
Have you ever considered why the VoIP auto attendant feature is so valuable? When a person is greeted with directions that make their journey easier, it typically improves their general opinion of your business. The VoIP auto attendant feature helps guide you through their telephone system. Now, have you ever been to a place where […]
During the first half of the Super Bowl last month, cryptocurrency exchange company Coinbase bought a minute of ad space to broadcast an ad that was just a QR code on the screen, meandering diagonally around the screen like the famous Windows screensaver. Millions of people took out their smartphones and scanned the code and […]
Social media companies are some of the most powerful entities in today’s world. Their ability to connect people with others of like mind or specific wants and needs often goes overlooked because much of the experience of operating online in today’s climate is adversarial. With the average user spending roughly 2 hours and 24 minutes […]