There is an interesting segment of today’s workforce who don’t trust the idea of artificial intelligence. They believe it’s inevitable that artificial intelligence is going to take off. That’s why they believe that in using AI to streamline data analysis, they’re on the front lines of the war to come.
The artificially intelligent systems we have today are mostly being used to analyze data, because it’s easier and far more cost-effective for a computer to sift through it all than to pay a half dozen professionals to do the same work. Today, we look at this new trend of using AI and see where exactly small businesses can use this new technology to their advantage.
Where AI Meets Business
There are a lot of applications being developed that are designed to learn as they go. They help organizations manage and analyze their data to extract useful and actionable insights. Since companies today are collecting more and more data, the faster and more efficiently they can go through that data, the more effective the analysis can be, and better decisions can be made with the analysis.
Since AI’s memory and precise recording outmatch anything that humans are capable of, many applications are starting to utilize AI for accuracy. Many CRMs are now starting to utilize machine-learning capabilities to help businesses move faster.
Another place where AI can help a small business is in customer service. It can suggest or automate answers based on the situation, pass messages directly to who needs it and, most importantly, radically reduce the amount of time spent on a call, reducing overhead.
So far in 2018, AI has had a significant impact on the business world as the practical uses for these algorithms increase. For the small business that wants to get into AI but doesn’t know where to start, consider these two tips before starting your AI initiatives:
- Consolidate your data: In order to get the most out of any AI solutions, you have to have your data in a central place, like a data warehouse. This will give the AI the best chance of finding the data patterns you expect it to.
- Do your due diligence: In order to know if an AI can work for a specific part of your business, you need to test it and diligently do your research. How did that solution turn out for other organizations like yours? Do you have to tweak the solution to get the most out of it? Are you expecting too much from it too quickly? All these questions will be answered if you take your time and be thorough.
If used properly, AI is going to end up being a complete game changer for businesses. Are you planning on using it for your business?