Small Businesses React to Internet of Things

At first glance, the “internet of things” is confusing, but now that we’ve been seeing “smart” devices hit the market for some time, there are understandably serious issues that come with devices being accessible from the internet. The utilization of “smart” devices carries value. Here, we have machines that do a lot of the heavy lifting for us in our lives, and with the ability to remotely control them, they only become that much more valuable.

With the shift in the manner in which humans interact with machines—and increased number of available machines—it’s important to look at how these devices could have an effect on your data security. Today, we look at a few security issues that have popped up with the internet of things and how responsible IT administrators can help their organizations ward off these negative situations.

The Things
The things you find in your workplace are honestly not that different than the things you will find in your home, your gym or any other place you come into contact with smart equipment. There are the ones that the business utilizes, and the ones brought there by employees. Wearables, like smartwatches, can bring in nefarious code. For the most part, however, these devices come with integrated security software through their operating system and are less of a threat than devices that are left unprotected by their developer support.

The problem businesses have is that it’s against a consumer’s nature to disregard the cool, new devices because they may present a problem for them down the road. Now, there are billions of smart devices connected to the internet each day that don’t get any attention. This is largely because the idea of the “smart” life, the one where people are clamoring to be the first in their neighborhood to be using these smart technologies, simply hasn’t materialized, leaving support for older products at a minimum or nonexistent. Turns out, a small business doesn’t have the available capital to invest in replacing all their technology with smarter technology. So, companies and consumers are doing it slowly. If internet of things devices are to become the standard, manufacturers are going to have to find a way to provide them affordably. There’s little doubt that a world where typical products are connected, monitored and managed is still an inevitability, but that reality hasn’t developed as fast as some people projected.

Internet of Things Uses for Business
The modern business typically tries to use innovative new tools in the most effective manner possible. The internet of things, however, may seem like one of those concepts that weren’t built for business use, as the tools that get the most press are smart appliances and energy-saving technology like smart thermostats and smart lights. Industry experts predict that nearly 70 percent of all internet of things implementations through 2020 will happen in a business setting.

So, what are some of these smart tools that an SMB should consider deploying?

  1. Real-Time Data Management: By attaching all of your resources to a network, administrators are able to track every part of your business, whether that be expenses, workflow, hardware, etc.
  2. Streamline Supply Chain: For the growing manufacturer, the internet of things can become a complete game changer. By having an internet of things system capable of integrating with the complete production, distribution and procurement processes, it can be free from human error, making business run much more efficiently. This is made possible through the use of data loggers, barcode readers and RFID tags.
  3. Remote Worker Management: The internet of things is helping connect systems that aren’t typically connected. As a result, the feasibility of having a staff of remote workers has never been more realistic. Companies will be able to reduce turnover, reduce costs and get higher degrees of productivity out of their resources with the use of internet of things-based integrations.
  4. Workplace Management: For those businesses that are forced to employ onsite workers, the internet of things can be a major time and money saver. By deploying smart locks, smart thermostats, smart lighting and more, you can save money and have complete control over how your workplace is setup and managed.
  5. Time Management: Smart speakers can do a lot. In fact, they can do as much or more than a human assistant. Voice assistants like Alexa, Google Assistant and Cortana will become important components of the modern workplace over the next few years and can function as a central hub of other internet of things devices you use for your business.

Internet of Things and Data Security/Privacy
For the small- or medium-sized business, the internet of things is all about data and the questions that are presented when capturing it. If it’s making things easier, why is there this underlying fear about internet of things? Whose data is it exactly? What data is helpful/hurtful to your organization?

To answer this, we have to know what exactly an internet of things device is.

An internet of things device is any device that has integrated network functionality. There doesn’t have to be much function to it, and, as you’ll learn soon, security isn’t necessarily a priority either. Knowing that, you have to know that when each of these devices is accessed by people, it creates a veritable treasure trove of data. So, in order to properly use internet of things devices for your business, you have to do two things:

  1. Ensure data goes where it needs to go so it’s protected or destroyed.
  2. Secure the devices against threats.

If you want to protect your network from the threats surrounding internet of things devices, you’ll have to understand both the security of your network from the outside, and the integrated security of any device you allow to access your network.

The Threats
There are several threats the internet of things can present, but two of them are extreme. The first one is the propensity for these devices to not be secure. Since new smart things are made every day, some of the older smart things will need to be upgraded to stay secure. The problem with this is that many devices don’t have strong support and don’t necessarily even get updates. This can put your network in a very precarious position. When deciding which internet of things devices to allow on your business’ network, you have to know that it comes with the security required.

The other threat is that today, with so many devices providing access to a person’s sensitive information, lines are beginning to blur a bit as to what’s good to use and what’s too personal. For example, an employee wears a fitness band and connects it to your business’ network. All the data from that device is fully able to be captured, but should it be? The job of the IT administrator gets more difficult when they have to decide what data has to stay anonymous and what data is fair to use. This’s why many cloud-based internet of things platforms will present IT administrators with the ability to encrypt certain types of information. Since not all platforms do this, it’s on the shoulders of the IT administrator to make sure they understand that users’ privacy needs to be made a priority.

As the internet of things continues its immense growth, people will be utilizing it to improve their lives and their businesses. There’s a lot that is misunderstood about the internet of things, and a lot that even experts don’t know yet. With its emergence, however, it will likely transform the way small- and medium-sized businesses look at their data. For more information about the internet of things, visit our blog today.